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Return Policy

AM I ABLE TO MAKE A RETURN?

Item is:
-unworn
-unwashed
-unaltered
-no makeup stains
-no deodorant stains
-no animal hair
-no smells of smoke
-not final sale
-within the date ranges specified in the return policy

If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.

RETURN POLICY 

Due to our inventory cycles, we do not offer returns on shoes or jewelry. We do not offer returns on any intimates ( shape-wear, leggings, shorts, hats, bralettes, etc) for hygienic purposes.  Returns must be postmarked by 14 business days of the delivery date. Once we receive your return, please allow 5-7 business days to process your return for store credit. Customer is responsible for return shipping fees. 

QUESTIONS

If you have any questions regarding an item or purchase, please contact us at cottonnbirch@gmail.com.